Process Excellence & RPA

Eliminate waste, automate intelligently,
and operate with precision

SCW builds RPA robots with a structured lifecycle that moves from Assess, Design, Build, Test, Deploy, Monitor, and Enhance, combining technical automation expertise with real-world supply chain process knowledge to deliver scalable operational savings.

The challenge

SCW brings strong capabilities in building RPA robots

SCW brings strong capabilities in building RPA robots by combining deep technical expertise with extensive real-world supply chain process experience. Our team is fully trained and certified, ensuring that every automation solution is designed and delivered to the highest standards.

We follow a structured, end-to-end approach that begins with a thorough process assessment, followed by solution design, development, testing, and seamless deployment. By leveraging this disciplined methodology and our practical industry knowledge, we have successfully generated more than 100,000 hours of effort savings for our clients while drastically reducing data errors and improving overall process efficiency.

Talk to an expert
SCW RPA automation capabilities visual
RPA application areas

Where SCW applies robotic process automation

SCW helps life sciences teams streamline high-volume, rule-based business processes with RPA and domain expertise. These application areas translate repetitive operational work into faster, more accurate, and more scalable workflows.

Autonomous Batch Tracker

Batch visibility
  • Instant Visibility to All Manufacturing and Packaging Batches
  • No More Alignment Meetings for Batch Status
  • Predictive Batch Release Dates
  • Fast Exception Handling
  • KPIs Always Updated

Order to Cash Process

Commercial operations
  • Sales order receipt and extraction
  • Sales order acknowledgement
  • Sales order registry in ERP
  • Create purchase order in ERP
  • Create production order in ERP
  • Supplier order automation
  • Order summary report
  • Order data update

S&OP / Planning

Planning automation
  • Forecast consolidation
  • Sales forecasting
  • Demand plan and optimization
  • Supply plan optimization
  • Material availability checks

Master Data & Reporting

Data quality
  • Data entry
  • Data synchronization
  • Data cleansing and update
  • Data update and approvals
  • Custom report generation

Logistics & Inventory

Supply execution
  • Dynamic pricing for transport
  • Shipment tracking in portals
  • Batch expiry planning and report

Serialization

Compliance workflows
  • EU FMD alerts report with attachments
  • EU FMD alert investigation
Built for pharma operations: each automation area can be assessed for process fit, business value, regulatory impact, and implementation complexity before deployment.
SCW RPA Robot Build Methodology
How it works

A structured path from assessment to continuous enhancement

Each robot is built through a controlled delivery lifecycle designed for accuracy, compliance, and measurable business value. Click a step to explore what SCW delivers.

Step 01

Assess process fit and automation value

We assess the current workflow, systems, inputs, outputs, exceptions, and business rules to determine where RPA can create the highest value.

  • Process discovery and stakeholder interviews
  • Automation candidate scoring by effort, value, and complexity
  • Risk, compliance, and data quality review
  • Baseline metrics for effort, cycle time, and error rates
Fit
Process evaluated
ROI
Value estimated
Risk
Controls reviewed
KPI
Baseline defined
Step 02

Design the robot and future-state workflow

We translate process knowledge into a clear automation design, defining logic, system interactions, exception paths, approvals, and reporting needs.

  • Future-state process design
  • Bot logic, data flow, and exception handling design
  • Role and responsibility alignment
  • Documentation for technical and business review
Logic
Rules designed
Flow
Future state mapped
UX
User handoff planned
Doc
Design approved
Step 03

Build the automation robot

Our certified RPA team builds the robot using approved tools and development practices, with practical supply chain knowledge embedded into the automation logic.

  • Bot development using RPA best practices
  • System access, data extraction, and transaction automation
  • Exception routing and notification logic
  • Reusable components for scalable deployment
Bot
Developed
Rule
Logic configured
Data
Inputs handled
Scale
Reusable components
Step 04

Test accuracy, exceptions, and controls

We validate the robot against real business scenarios, expected outputs, exception cases, and control requirements before production deployment.

  • Unit testing and end-to-end scenario testing
  • Exception and edge-case validation
  • User acceptance testing support
  • Evidence capture for audit and governance needs
UAT
Business tested
QA
Accuracy checked
Edge
Cases validated
Audit
Evidence ready
Step 05

Deploy with minimal disruption

We move the robot into production with clear handover, access controls, run schedules, monitoring points, and business continuity considerations.

  • Production deployment and go-live support
  • Runbook and operating procedure preparation
  • Business user enablement and handover
  • Hypercare for early production stabilization
Go
Live supported
Run
Runbook ready
Care
Hypercare active
Ops
Handover complete
Step 06

Monitor bot performance

After go-live, we track execution, exception rates, savings, cycle time, and data quality so the robot remains reliable and measurable.

  • Bot run monitoring and exception review
  • Operational dashboarding and KPI tracking
  • Issue triage and root-cause analysis
  • Performance reporting for business stakeholders
24/7
Bot visibility
KPI
Performance tracked
Err
Exceptions reviewed
Save
Effort reported
Step 07

Enhance and scale automation value

We improve the robot based on production learning, new business needs, additional scenarios, and opportunities to scale across similar processes.

  • Enhancement backlog and continuous improvement plan
  • Additional scenario and exception coverage
  • Reusable pattern expansion to adjacent workflows
  • Long-term value tracking and optimization
CI
Improvements planned
More
Scenarios covered
Scale
Patterns reused
ROI
Value expanded
Alert management system robot

Watch our video series

Explore how SCW approaches EU FMD alert management with our multi-part video series. Part 5, Expiry Date Mismatch, is coming soon.

Learn more
Part 1 - EU FMD Alert Management System Robot
Part 1

EU FMD Alert Management System Robot

Watch now
Part 2 - Alert Extractor
Part 2

Alert Extractor: 90% Alerts Resolved Automatically

Watch now
Part 3 - Automate EMVS Alert Management
Part 3

Automate EMVS Alert Management

Watch now
Part 4 - Batch Not Found Scenario
Part 4

Batch Not Found Scenario

Watch now
Coming Soon
Part 5

Expiry Date Mismatch Scenario

Coming soon

Ready to eliminate waste and automate with precision?

Connect with an SCW Process Excellence specialist to scope your transformation journey, from discovery through deployment.