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Embarking upon a major IT system implementation like ERP roll-out (SAP, Oracle, QAD...), a major functional system upgrade like WMS, TMS (Manhattan Associates, Red Prairie...) or getting ready to upgrade your supply chain planning systems? Please don't put the cart (i.e., IT system) before the horse (strategy, business processes and vendor selection). Following services would help you do it right:


Needs & Requirements Assessment
  • Develop business requirements document (BRD)
  • Understand current list of "must-haves" and "nice-to-haves"
  • Establish business goals and targets
  • Define the strategy around needs (i.e. not around vendors)


Business Process Assessment
  • Map the full set of relevant & inter-dependent processes
  • Design before and after process flows
  • Highlight risks and pain points requiring special attention
  • Create formal RASCI charts to establish ownership


Team Building & Development
  • Identify the organizational needs and workloads
  • Staff the team with the right skills & capabilities
  • Organize team building & alignment workshops
  • Assign clear roles & responsibilities to align with project plans


Vendor Selection & Qualification 
  • Identify the key "make vs. buy" decisions early
  • Select areas of business to be outsourced to vendors
  • Establish evaluation criteria and client expectations
  • Run an objective RFP and vendor evaluation process
  • Select preferred vendors and start onboarding

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